Shipping & Returns

Shipping

All the orders received before 12.00 - from Monday to Friday, excluding holidays - are shipped within 5 working days. The delivery occurs at the address specified during order.
The shipping costs and delivery times are the following:

Country Delivery Time Costs
Italy max 2 days FREE!
France max 3 days FREE!
Germany max 3 days FREE!
Netherlands max 3 days FREE!
Spain max 3 days FREE!
United Kingdom max 3 days FREE!
US max 5 days EUR 19,00 (FREE for orders over EUR 150,00) 


Returns

The return policy applies only to private customers.
If for some reason you are not satisfied with your purchase you have 28 days from delivery of the goods to make your order partially or totally, by written notice to be sent to Lab.Alc.
Once the goods are received and the integrity of the same is verified, we will issue a refund equal to the price paid for the returned products within 30 days.

Please note that shipping charges to send the returns are at your expense.